We have added a new "Add Promo Code" staff permission that will allow staff members to add Promo Code line items to charges, but does not give them the ability to directly edit charge amounts.
We also renamed the "Change Charge Amounts" permission to "Manually Edit Charge Amounts."
To ensure that automatically triggered SMS jobs are not interrupted due to insufficient credits, if “Auto-renew credits” is enabled, the system will monitor the use of SMS credits that exceed the defined threshold and make a single purchase on or around 10am Central Time (US) on the first of each month that will cover all of the credits used and bring the account above the defined threshold. Regular communications will be sent to the primary contact that will keep them updated on the number of credits that will be purchased on that date. (This communication will be sent whenever multiples of the amount defined under “Automatically purchase 'X' credits” is reached; for example, if the system is set to automatically purchase 200 credits, we will send communications when 200 credits will be purchased, 400 credits, etc.)
Beginning with v2.36.0 of the iClassPro Mobile/Branded App, we now offer support for French, German, Italian, and Mexican Spanish. This update makes it even easier for families to interact with iClassPro in their preferred language!
After updating their app to v2.36.0 or above, the system will automatically adjust the language in the app based on the device settings. If an unsupported language is specified, the app will continue to display US English as it always has.
The system has been updated to add a new option to "Apply Expected Absences to Punch Pass Availability." This option is only displayed if "Enable Redemption on Customer Portal" is enabled.
If the setting is enabled, the system should consider expected absences when displaying available classes when a parent redeems a Punch Pass through the Customer Portal/Mobile App. (If disabled, only perpetual openings will be considered.)
Added a new "Send Communication Before First-Ever Active Class Enrollment" Autopilot workflow that will send a notification to families 'X' many days before the start date of a student's first-ever ACTIVE-type class enrollment for which they are expected to attend. For more information, see our Knowledgebase: https://support.iclasspro.com/hc/en-us/articles/21199048120983-Which-Autopilot-Workflows-are-Available#h_01JFFF7VC11A9K3509WX7JQ1FB
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Following up with customers after parties is important for marketing, customer service, and generally keeping lines of communication open with your customers. Our new "Party Follow Up"Autopilot workflow sends a follow up communication to parents a specified number of days after a party occurs. This communication can be sent via email, SMS, or Push notification.
Automating this process will ensure that these communications are sent, while allowing staff members to concentrate on their other job duties.
For more information, see our Knowledgebase here:
https://support.iclasspro.com/hc/en-us/articles/26127519259415-How-Can-I-Automate-the-Waitlist
We have added a new setting to "Enforce auto-approve prerequisites for makeup enrollments." If this setting is enabled, the system will require that a student requesting a makeup enrollment meets all auto-approve prerequisites for the class in which they are requesting a makeup.
The "Actions" menu beside camp enrollments on the ENROLLMENTS page has been updated to add an "Approve Camp Waitlist Enrollment" option. Choosing this option will launch a locked version of the "Edit Camp Enrollment" window allowing staff to convert the enrollment by choosing to "Approve" or "Approve and Charge."
Existing "Approve Waitlist Enrollment" options were renamed to be class-specific.